Data Request

Your rights, plainly

Under the New Zealand Privacy Act 2020 you can ask us, at any time and at no cost:

• What we hold: a copy of the personal information we have about you.
• Correction: to fix information that is wrong or out of date.
• Deletion: to delete your information where we have no continuing need or obligation to keep it.

How to make a request

Email otto@ottoplugins.com with the subject "Privacy request", or call +64 29 045 04810. Tell us which of the three you're asking for and the email address or business name your enquiry was made under, so we can find it.

What happens next

We'll confirm receipt, verify we're talking to the right person, and respond as soon as practicable — at most within the 20 working days the Act allows. There is no charge. If anything can't be actioned (for example, records we're legally required to keep), we'll say exactly what and why.

If you're not satisfied

You can complain to the Office of the Privacy Commissioner — privacy.org.nz.